Privacy Policy
Effective Date: 21 March 2026
At TrackGL, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using TrackGL, you agree to the practices described in this policy.
1. Information We Collect
We may collect information that you provide directly to us or automatically when you use our website:
- Personal Information: Name, email address, phone number (e.g., when you sign up for notifications or contact us).
- Tracking Information: Parcel numbers and tracking data that you input to monitor shipments.
- Usage Data: IP address, browser type, pages visited, and time spent on the site for analytics purposes.
- Device Information: Device type, operating system, and settings for compatibility and troubleshooting.
2. How We Use Your Information
- To provide and maintain our services, including tracking parcels in real-time.
- To communicate with you regarding updates, service changes, or notifications you requested.
- To improve our website and services based on usage patterns and feedback.
- To detect, prevent, and address technical issues or fraudulent activity.
- To personalize your experience on our website.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following cases:
- With trusted service providers who help operate our website or provide services to you.
- When required by law, regulation, or legal process.
- To protect the rights, property, or safety of TrackGL, our users, or others.
- In connection with a merger, acquisition, or sale of assets where your data is transferred as part of the business.
4. Cookies and Tracking Technologies
TrackGL uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and improve functionality. Cookies may store user preferences and session data. You can manage your cookie preferences via your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, alteration, or disclosure. Despite these measures, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Retention of Data
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once the data is no longer needed, it is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the following rights:
- Request access to your personal data.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data where legally permissible.
- Opt-out of marketing communications.
- Request restriction of processing or data portability if applicable.
8. Children’s Privacy
TrackGL does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, with the "Effective Date" updated. We encourage you to review this page periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, you can contact us at:
- Email: support@trackgl.com
- Address: TrackGL Headquarters, algeria, alger
- Website: TrackGL.com